From start to finish, these guys are excellent! I called in to get a quote on waterproofing my basement and the person who took the call was very friendly and helpful. I was able to get an appointment within a couple weeks. Greisy came out and impressed me with her extensive knowledge of basements and how they leak.
Once we decided on the best solution for my problem, we scheduled the work. I had to wait a little over 3 weeks for the install date.
We got a call from the company 2 days before the install date and a pre-installation letter, which was nice because it let us know exactly what to expect and how the installation would go.
The day of installation, the crew arrived promptly at 8AM and was done with everything and all cleaned up by 4PM! They honestly left the basement cleaner than how they found it! Very impressed with their work. I would recommend them to anyone!
Once we decided on the best solution for my problem, we scheduled the work. I had to wait a little over 3 weeks for the install date.
We got a call from the company 2 days before the install date and a pre-installation letter, which was nice because it let us know exactly what to expect and how the installation would go.
The day of installation, the crew arrived promptly at 8AM and was done with everything and all cleaned up by 4PM! They honestly left the basement cleaner than how they found it! Very impressed with their work. I would recommend them to anyone!
- Jim G. Bath, ME 04530
We have already recommended you and distributed your business cards to several of our neighbors. Thanks again for doing such fine work and for being such gentlemen. Best wishes for continued good health, safety and plentiful work!
-Nick and Stacy R. Old Orchard Beach, ME 04064
I am very happy with the work performed by Maine Basement Waterproofing. Each member of their team conducted themselves both professionally and very friendly. The work they perform is amazing and conducted in a very efficient manner. I will recommend you to anyone that I know that is need of your services. Thank you
-Cherie B. Wells, ME 0409
Superb job! I love not losing sleep during rain storms anymore! Thanks guy! 5 stars!
-Brittany L. Waterboro, ME 04061
Overall our experience with Maine Basement Waterproofing was outstanding. Quality of work and the professionalism of the crew, we couldn't be more pleased.
-Michelle D. Freeport, ME 04078
We felt Maine Basement Waterproofing did a great job explaining the issue with our house and how they could resolve it (leaky stone foundation). We are relieved our historic home is once again structurally sound, and the 30-year warranty gives us peace of mind. We found the entire staff to be professional, knowledgeable, and friendly throughout the process, particularly the crew who did the work over a two-day period. We appreciate the great work that was done and are pleased with the outcome.
-Malcolm R. Portland, ME 04101
Very please with service, employees, warranty and price. I will recommend to others.
-Brianna and Steve S. Standish, ME 04084
Excellent.
Everyone was polite and helpful at all times. Ready to answer all my questions.
Everyone was polite and helpful at all times. Ready to answer all my questions.
-Sue L. Saco, ME 04072
My husband & I are very pleased. The crew was very professional, efficient, and respectful and wasted no time completing their job. We are satisfied and will use your company again! You have a great team. Thank you so much!
-Dianna W. Kittery, ME 03904
In a world of over promises and under delivering, Maine Basement Waterproofing was great. The entire experience was "as advertised" with courteous staff, on time visits, and great installation. We are totally satisfied.
Ken H. York, ME 03909
Thanks for the excellent service. The people you have working for you are great.
-Steve D. Westbrook, ME 04092
Workers were fantastic and brought another worker from another job to help finish the work. They were very considerate and made sure the job was done right!
-Bob and Cindy B. Portland, ME 0410
Greisy and Freddy should be commended for the work and follow up that they provided to take me (a customer) from having some doubts about completing the job to my satisfaction, to being totally satisfied with a job well done. Greisy and Freddy represent Maine Basement Waterproofing at the highest level...they are an asset to your company.
-Olivia C. Brunswick, ME 04011
Freddy and his crew were very professional and provided outstanding customer service. They did an awesome job with the waterproofing installation. We appreciate the follow up call. Great job guys!
-Jordan W. Windham, ME 04062
Thank you to everyone from the sales person to the last person to leave when the job was done. Just great guys to do business...
-Earl D. Westbrook, ME 04092
Amazing attention to detail - very happy with results!
-Nate M. Portland, ME 04102
Very professional, explained everything regarding expectations desired. Good crew!
-Chris S. South Portland, ME 04106
I was so impressed with Maine Basement Waterproofing's work ethic after seeing them waterproof my neighbors house that I decided to call them to have my done. Great company to work with. 5 stars!
-Ron H. New Gloucester, ME 04260
Greisy did a fantastic job. On time and very courteous very happy I picked you guys for the job. Also Freddy did a great job walking me thru the job. The packet that came in the mail to explain the company was a nice touch.
-Josh C. Standish, ME 04084
I'll of course have to see how it all works over time, but my initial take on it is that Maine Basement Waterproofing lives up to it's reputation - thorough water prevention, effective-looking treatment and equipment, punctual, friendly and knowledgeable staff. And, man, the encapsulation makes my crawlspace so much less creepy. I feel like i got my money's worth!
Curt and Amanda P. Gorham, ME 04038
Entire process from first phone call to Maine Basement Waterproofing through finish was excellent experience.
-Steve L. Brunswick, ME 04011
I am very pleased with all aspects of my experience with the M.B.W. crew that worked on my house. From Freddy (don't remember his last name) who gave me the estimate to John and his crew who did the installation. Very professional and very personable. If I could give them a higher score than 5, I would. I have recommended them to a co-worker that needs her crawlspace evaluated. She is going to give you a call. Thanks again for such a great experience.
-Karen B. Scarborough, ME 04074
THANK YOU MAINE BASEMENT WATERPROOFING!!!! I now have a dry basement!
-Jessica J. Portland, ME 04103
Great job, money well spent. Thanks to all involved. I can't believe it only took 1 day!!!
-Ben T. Naples, ME 04055
John and his crew did such a great job and were very informative. Super great guys. They were amazing!! Can't say enough good things about them. Such an AWESOME team. They didn't leave until the job was completed which is so unusual for many companies. These guys took pride in their work and they worked hard!! I really appreciate their work ethics of honesty and integrity. Thank you for a job well done. God Bless!
-Tim & Rose H. Portland, ME 04101
Thank you for all of your help, you guys are great.
-Shawn E. Gray, ME 04039
Very trustworthy company! Thank you for caring about customer satisfaction and safety.
-Amanda Q. South Portland, ME 04106
Every surprise was a positive one. We are extremely impressed with the installation crew and their work. I look forward to being able to use my basement again!
-Dan M. Casco, ME 04015
I originally had three companies to call for estimates. I just happened to call Maine Basement Waterproofing first and after the first meeting I decided not to call anyone else. I have never hired a contractor for anything. I am afraid every contractor I hire from now on will be judged next to M.B.W.
This company was first rate from start to finish. I would 100% use them again for my waterproofing needs.
This company was first rate from start to finish. I would 100% use them again for my waterproofing needs.
-Henry Z. Alfred, ME 04002
Love the crew! Great bunch of guys. The salesman was polite and very thorough. We appreciate everyone's professionalism and hard work.
-Doug F. Dayton, ME 04005
Everything exceeded my expectations. The inspector came out the same day and priced the job when other companies took over a month. First time I had a contractor schedule a job and actually start and finish when they said they would. Great experience!
-Suzanne S. Biddeford, ME 04005
I am so relieved that our town is serviced by a company such as M.B.W. which provides lasting solutions to serious problems dealing with water intrusion into our homes and crawlspaces.
-Jeff D. Saco, ME 0407
I can't express how happy I am with John and his crew. Just when you are at your wits end and feeling like no one you hire does what they say they are going to do, a company like yours comes alone and puts the pleasure back in home improvement. I wish you guys offered more services! Thank you so much!
-Renee C. Buxton, ME 04093
Our home always had a "funky" smell near the front door and we could never pin-point it. A friend of ours who used Maine Basement Waterproofing for their basement floor suggested we give them a call. They came out and explained to us, very nicely, how a house breathes and what causes the odors. We now have a heavy duty dehumidifer installed by M.B.W. and the smell is gone! It's been 6 weeks and the house has never smelt better! Thank you guys!
-Ruth B. North Berwick, ME 03906
After dealing with replacing the furnace once and having to repair the washing machine twice, we felt it was needed to get the basement waterproofed. We contacted other companies in the area but didn't feel comfortable moving forward until we dealt with Maine Basement Waterproofing. It's nice to see a locally owned and family operated business running a company that puts themselves in the customers shoes. Highly recommended!
-Steven I. Lebanon, ME 04027
Good employees. Good communication. Good products. Overall great experience.
-Mack G. Limington, ME 03659
My wife is thrilled having our teenage boys hang out at home in the newly dried basement. Me, on the other hand, was hoping for a new man cave. I guess I will have to wait until they go to college. Great company to work with.
-Mark and Judy J. Sanford, ME 04073
Very knowledgeable staff. Everyone who we talked to was friendly and thorough. I already had my parents call you to help them with their basement. I appreciate your help Freddy!
-Denise C. Alfred, ME 04002
We had trouble selling our house for what we wanted because of the moisture in the basement. Maine Basement Waterproofing came in and installed a lifetime warranted system that we were able to pass along to the new owners. We sold our house to the first person who saw it after the installation. Thanks so much!
-Larry and Mary K. Portland, ME 04102